Privacy Policy

Effective Date: July 7, 2026

Business Alliance Sonoma County ("BASC," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices available to you.

Information We Collect

We may collect information you voluntarily provide, including:

Name
Company or organization
Job title
Email address
Phone number
Mailing address
Membership information
Event registrations
Payment information
Survey responses
Communications you send to us

We may also automatically collect certain technical information, including:

IP address
Browser type
Device information
Pages visited
Website usage statistics
Cookies and similar technologies

How We Use Your Information

We use your information to:

Process memberships and renewals
Register you for events and programs
Send event confirmations and receipts
Communicate about BASC programs, advocacy, and member benefits
Respond to inquiries
Improve our website and services
Meet legal and financial obligations
Maintain membership records

Payment Information

Membership dues, event registrations, and other payments are processed through secure third-party payment providers. BASC does not store complete credit card numbers on its servers.

Email Communications

If you provide your email address, we may send:

Membership updates
Event announcements
Newsletters
Civic Brief
Business Bulletin
Organizational updates

You may unsubscribe from marketing emails at any time using the unsubscribe link included in our communications. Transactional emails related to memberships or registrations may still be sent as necessary.

Third-Party Services

We use trusted third-party service providers to operate our organization and website, including but not limited to:

Squarespace (website hosting)
Glue Up (membership management and event registration)
Microsoft 365 (email and communications)
QuickBooks (financial recordkeeping)
Payment processors used through our website and registration systems

These providers maintain their own privacy and security practices.

Cookies

Our website may use cookies and similar technologies to improve website functionality, analyze website traffic, and enhance your browsing experience.

You may adjust your browser settings to refuse cookies, although some website features may not function properly.

Information Sharing

We do not sell or rent your personal information.

We may share information only when necessary to:

Provide requested services
Process payments
Operate our membership and event systems
Comply with legal obligations
Protect the rights and security of BASC or others

Data Security

We use reasonable administrative, technical, and organizational safeguards to protect personal information. While no online system can guarantee absolute security, we work with reputable service providers and follow industry best practices to help protect your data.

Your Choices

You may request to:

Access your personal information
Update inaccurate information
Correct your membership records
Request deletion of personal information where legally permitted
Opt out of marketing communications

To make a request, please contact us using the information below.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date.